Livingston Autocentre
Organisation Privacy Notice
Data Protection Officer
Livingston Autocentre
Simpson Parkway
Kirkton Campus
Livingston
EH54 7BH
www.livingstonautocentre.co.uk
services@livingstonautocentre.co.uk
Why we collect personal data?
We gather this information in order to:
· improve the site by monitoring how you use it
· respond to any feedback you send us, if you’ve asked us to
· record and/or publish your response to a survey or consultation
· publish your comment on a blog or discussion site
The personal data you send us can be viewed by authorised members of Livingston Autocentre.
What type of information do we collect?
Website visitors
We use Google Analytics, which is a third party service to collect information on how you use the site, using cookies and page tagging techniques.
The information we collect doesn’t identify an individual. The information is kept for a maximum of 3 months.
Enquiry Responses
The data is collected when a you completed an enquiry form on Livingston Autocentre, when you enter your details and submit the enquiry. This collects your email address, name and contact number for the purposes of Livingston Autocentre responding and giving feedback to your enquiry.
What we do with the information?
Livingston Autocentre will only hold on to your information as long until our communication is required. We will then erase any corresponding emails and we will not store your emails or contact numbers any longer than required.
Links to other websites
When we link to other websites, we encourage you to read the privacy policy statements contained on those sites.
Your data protection rights
You have a right of access to any personal data we hold about you, by making a Subject Access Request (SAR).
In addition, if you believe the data, we hold is inaccurate or incomplete you can ask us to update our records. If you are unhappy with the way in which we process your personal data, you can request that we stop or restrict the processing of your personal data. Alternatively, you can ask us to delete your personal data.
Find out more about your rights on the Information Commissioner’s site.
In some circumstances we may not be able to comply with your request. This is because some of these rights are conditional and can only be applied in certain circumstances and/or where there is no compelling reason to continue to process your personal data.
How to complain
If you feel we have been unable, or unwilling, to resolve your information rights concern, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). The ICO are the supervisory authority responsible for data protection in the UK.
For further information, including independent data protection advice and information in relation to your rights, you can contact the Information Commissioner at:
The Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 08456 30 60 60
Website: www.ico.gov.uk
You can also report any concerns here: https://ico.org.uk/concerns/handling
